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  1. Holidog
  2. I'm a client
  3. Questions

Questions

  • I need a petsitter for over a month, what do I do?
  • Can I change the dates of an assignment?
  • Can I trust a petsitter with my keys?
  • What animals can be taken care of by petsitters?
  • I suspect that my pet wasn't taken care of correctly, what can I do?
  • How can I know my petsitter is really visiting my cat on the scheduled times?
  • What if I need to book a petsitter in a different country?
  • Is the HOLIVET guarantee included with subscriptions?
  • Can I extend the assignment with my petsitter? If yes, how?
  • How many petsitters can be booked per search?
  • How do I create a review?
  • Can I start more than one search?
  • How can I contact my favourite petsitter?
  • Do you have petsitters for fish?
  • Do you also have petsitters for reptiles?
  • Do you also have petsitters for birds?
  • Do you also have petsitters for horses?
  • Do you help me with finding a petsitter?
  • Are the petsitters hired by you?
  • How do the filters work?
  • What guarantees that the Petsitters are reliable and will take good care of my pet?
  • I have bought a subscription but there are no petsitters in my area, what do I do now?
  • Can I meet a Petsitter before booking?
  • The assignment is starting today but my petsitter has let me down, what can I do?
  • I have booked a Petsitter but I don't need them anymore. Will I be refunded?
  • What do I do if something goes wrong when my pet is at the Petsitter's home?
  • What's the procedure when the Petsitters I selected do not reply to me?
  • Is having insurance mandatory?
  • What is Holivet all about?
  • How can I change a search?
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