If you are receiving notifications on your Holidog account, but are not being alerted to them by email, please first check your spam folder or any other folders that the email could have been filtered into.
If the emails are not here, please do get in touch with us by emailing our customer services at firstname.lastname@example.org and we will address this problem.
If you have stopped receiving notifications altogether, we advise you to make your profile as attractive as possible. Adding photos and editing your motivation can make pet owners more inclined to notify you.
In addition, you can choose to subscribe to Premium membership to increase your chances of being notified greatly.
With a Premium subscription, you will appear at the top of the search results in your area and we will write you a personalised Holidog recommendation, visible to pet owners.