Marc

  • Total activity 160
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Activity overview

Latest activity by Marc
  • Marc commented,

    Hello there !  I am a Holidog customer advocate, and I'll be looking this for you! After checking your accounts for potential bugs, the feature seems to be in every country and every account, did y...

  • Marc commented,

    Dear Monica,   I meant above in the article: the email is : mary@holidog.com.   Best regards,

  • Marc commented,

    dear Monica,   If you are using the mobile version of the website, the feature isn't there for now as we had a few issues with our mobile website. If you are struggling, we'd be happy to help you h...

  • Marc commented,

    Hello Laura, Are you using our mobile version? If yes, it is true some features have not been implemented yet, what I have described is only available on our computer version of the website. I do n...

  • Marc commented,

    Hello Michael, The unsubscribe link is at the bottom left, under the "about" section after you have logged in. Could you perhaps provide us with the URL of the page you are visiting? I ha...

  • Marc created an article,

    Is my personal information protected at Holidog?

    Yes, your personal data is protected by Holidog. We have very strict rules when it comes to protecting the data of our members. For Petsitters: Clients will only see your first name, the initial le...

  • Marc created an article,

    How can I reactivate my account?

    If you would like to re-activate your account, simply e-mail us at: mary@holidog.com (UK) emma@holidog.com (AU) zoe@holidog.com (NZ) Remember to tell us the e-mail address that you signed up with a...

  • Marc created an article,

    How can I delete my account?

      To delete your account, you have to log in on a desktop computer. At the bottom of any page on the website, on the left hand corner, there is a list in small print with the heading 'About'. (See ...

  • Marc created an article,

    I need a petsitter for over a month, what do I do?

    The limit of our search function spans to one month. If you need more time, the best option is to: Choose a subscription option that works best for you Make two separate bookings with the same Pet...

  • Marc created an article,

    Can I change the dates of an assignment?

    Once a search is created you cannot change the selected dates. The options are either to cancel the existing search and create a new one OR you can discuss with the Petsitters the new dates you wou...