Bram

  • Total activity 160
  • Last activity
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Activity overview

Latest activity by Bram
  • Bram commented,

    Hello there !  I am a Holidog customer advocate, and I'll be looking this for you! After checking your accounts for potential bugs, the feature seems to be in every country and every account, did y...

  • Bram commented,

    Dear Monica,   I meant above in the article: the email is : mary@holidog.com.   Best regards,

  • Bram commented,

    dear Monica,   If you are using the mobile version of the website, the feature isn't there for now as we had a few issues with our mobile website. If you are struggling, we'd be happy to help you h...

  • Bram commented,

    Hello Laura, Are you using our mobile version? If yes, it is true some features have not been implemented yet, what I have described is only available on our computer version of the website. I do n...

  • Bram commented,

    Hello Michael, The unsubscribe link is at the bottom left, under the "about" section after you have logged in. Could you perhaps provide us with the URL of the page you are visiting? I have tried a...

  • Bram created an article,

    Is my personal information protected at Holidog?

    Yes, your personal data is protected by Holidog. We have very strict rules when it comes to protecting the data of our members. For Petsitters: Clients will only see your first name, the initial le...

  • Bram created an article,

    How can I reactivate my account?

    If you would like to re-activate your account, simply e-mail us at: mary@holidog.com (UK) emma@holidog.com (AU) zoe@holidog.com (NZ) Remember to tell us the e-mail address that you signed up with a...

  • Bram created an article,

    How can I delete my account?

      To delete your account, you have to log in on a desktop computer. At the bottom of any page on the website, on the left hand corner, there is a list in small print with the heading 'About'. (See ...

  • Bram created an article,

    I need a petsitter for over a month, what do I do?

    The limit of our search function spans to one month. If you need more time, the best option is to: Choose a subscription option that works best for you Make two separate bookings with the same Pet...

  • Bram created an article,

    Can I change the dates of an assignment?

    Once a search is created you cannot change the selected dates. The options are either to cancel the existing search and create a new one OR you can discuss with the Petsitters the new dates you wou...