Bram

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Recent activity by Bram Recent activity Votes
  • What's the procedure when the Petsitters I selected do not reply to me?

    The first thing we would advise is to notify more Petsitters on your existing search, this could be done by expanding your search radius or just by selecting another 15-20 people. If after that you...

  • I am not receiving notification emails anymore

    If you are receiving notifications on your Holidog account, but are not being alerted to them by email, please first check your spam folder or any other folders that the email could have been filte...

  • Can I contact clients myself?

    Before the booking, if you accept the alert sent by a client, you can discuss with them directly from your account via the integrated mailbox in your account. Don't hesitate to ask questions to und...

  • Why was my message rejected?

    Messages can be rejected for a wide variety of reasons! Our current system works in the following way : A client notifies a handful of petsitters.  Interested petsitters accept the request (but not...

  • Is having insurance mandatory?

    We strongly recommend that you do have liability insurance. Holidog does NOT provide any insurance for petsitters or clients. What we offer is our HOLIVET guarantee which is purchased by the client...

  • What is Holivet all about?

    Our HOLIVET guarantee covers allows the client to be refunded of at least a part of the veterinary expenses incurred by an accident having occured during a petsitting assignment booked on HOLIDOG. ...

  • How do I add a picture?

    You will need to log in to your ACTIVE account, make sure you have confirmed your email address by clickin on the link you receive in your welcome email before doing any of this! Once on the page, ...

  • Why do people who I did not notify contact me?

    When you launch a search and have only selected a few people Holidog automatically notifies additional Petsitters who: a) Fit your initial criteria b) Have a great reputation on our site You can d...

  • How do I search closer to home?

    In order to reduce the radius of search and see closer petsitters you can do it :    1/From our front page  Start by launching a search until you get to the page below:  Then, you can adjust the p...

  • What is the HOLIVET guarantee?

    Our optional HOLIVET guarantee covers various issues that your pet could encounter in unfortunate circumstances, defined as "accidents". You have the possibility to add our HOLIVET guarantee to eve...