There are two options in this case. You can follow the usual protocol described below:
Contact Petsitters by starting a "search" from our home page by putting in your postcode and then following the instructions filling in all of your preferences for the assignment. Choose what service you require, the dates, as well as whether you'd like your pet to stay in your home or in the Petsitter's home.
You will then be taken to a list of Petsitters in your area who should be available for the assignment. Have a look at each Petsitter's profile and choose the ones you like by pressing "Select" to the right of their name, then click "Notify Petsitters" at the bottom of the page. We also recommend that you notify between 15 and 20 Petsitters to ensure a better choice for you. You will then be asked for some information about yourself so that your free account can be created and so that the Petsitters you have notified can reply to you.
An automatically-generated password will be sent to your personal email address so that you can access your account when you need to. You will also receive an email in your personal account whenever a Petsitter accepts your notification. In order to chat to them, log in to your account using your email address and password and go into your "Mailbox" in the top right-hand corner to start a conversation. When chatting with potential Petsitters, be sure to ask them all the questions you may have about the assignment. Make sure that before booking you are happy that all the necessary details and requirements have been discussed is very important.
Contact us by email to email@example.com and we will assist you in trying to secure yourself a Petsitter before your required dates.
Please bear in mind that we are currently experiencing technical issues with the mobile app and site, therefore a lot of features are not available on these platforms. Our tech team is working on it, and hopefully it will be running soon. If you do not have access to a PC or laptop, please get into contact with us and we will help you book over the phone.