You can meet the Petsitter once the booking has been made as you will have access to their phone number and email address.
We always recommend you to meet before the assignment but after the booking, to check you are happy with everything in place and that the Petsitter and your pet get on well. If there is no way to meet your Petsitter, we suggest you call them in order to clarify the more long winded specifics you may have for your pet.
Please bear in mind that we are currently experiencing technical issues with the mobile app and site, therefore a lot of features are not available on these platforms. Our tech team is working on it, and hopefully it will be running soon. If you do not have access to a PC or laptop, please get into contact with us and we will help you over the phone.