If you have been charged of an amount you do not understand or for a service you do not need, please get in touch with the manager of our refunds and complaint department at :
We will make sure to reply to your request ASAP.
Do not forget to include the email you use on your account so that we can identify you right away on our system. If necessary, include any other information that you deem relevant to your request, it will help us with accuracy and we can reply in a timely manner.
Here is a link to our terms and conditions where you will find important information about subscriptions: