You will need to log in to your ACTIVE account, make sure you have confirmed your email address by clickin on the link you receive in your welcome email before doing any of this!
Once on the page, click on the "Add pictures" button:
If you cannot manage to find page, click on one of the links below:
You can then upload pictures from your computer
If this does not work:
- Make sure your pictures are at least 300*300 pixels.
- Make sure your picture isn't too large (an error message will tell you if it is the case)
- Remember that our team needs to validate your picture before putting it online, so allow a few hours for this to be done.
Top tip: Make sure you have pictures of you, your pet(s) and your home so that clients get a good idea of who you are!
If none of this works, contact our team.
If you have a Pet Owner account, simply log in and go to "Pets" as you can only add pictures of your pets:
From there, select the profile you want to modify and you will be able to add a picture on the new window that appears when you click "edit".
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