When you create your account, an automatic email is sent to your mailbox. If you do not see it, please check your spam, as this is our first email sent to you and it might end up there by mistake. If after about an hour there is no email from us either in your usual mailbox or in the spam folder, try to go to the login page and follow the password recovery procedure.
In order to do so:
and click on "Forgot your password?". Follow the instructions from there:
You should receive another email with your new password. If not, there might be an issue with the email used, or our automatic emails.
If you are still stuck please email us at email@example.com
Please bear in mind that we are currently experiencing technical issues with the mobile app and site, therefore a lot of features are not available on these platforms. Our tech team is working on it, and hopefully it will be running soon. If you do not have access to a PC or laptop, please get into contact with us and we will help you.